Permanent Access & Billing
One payment for permanent access: what is included, how to restore it, and how refunds work.
MiaLoo Puzzles offers a single permanent-access purchase. This page explains what the purchase includes and how store payment, restoration, and refund procedures work. Applicable consumer rights and store rules remain in force.
1. One payment, permanent access
MiaLoo Puzzles is an upcoming app in development. In-app purchasing is not currently available in the development pilot. The purchase and restoration information below explains the permanent-access model for store versions when offered.
The premium model is a single non-consumable in-app purchase for permanent access to the app’s premium puzzle collection. It is a one-time payment with no monthly or annual subscription and no automatic renewal. The content included in a purchase will be described before confirmation.
Permanent access concerns the purchased collection and features. It does not promise all future products or collections. Purchase on Apple does not automatically provide access on Android, or the reverse.
2. Free puzzle
One puzzle remains free permanently. There is no timed trial or automatic conversion into a purchase. Additional puzzles form the premium collection.
3. Price and confirmation
The actual store price and currency are shown before confirmation. Prices can differ by country, store, and tax treatment. Payment is processed through Apple or Google. We do not receive your full payment-card details. A pending or declined transaction does not itself confirm that permanent access has been purchased.
4. Restore purchased access
Use the app’s restore-purchases function while connected to the store account and platform used for the original purchase. Eligible purchased access may be restored subject to the store’s verification and rules. Cross-platform access should not be assumed.
Restoration applies to eligible purchased access, not to puzzle progress deleted from a device. The app does not provide its own cloud synchronization of puzzle progress. Any Family Sharing availability depends on the relevant store’s configuration and rules and should not be assumed.
5. Refunds
Apple refund requests are made through Apple. For Google Play purchases, you may use Google's refund procedure or contact our support; where permitted, we may process eligible refunds through the store's developer tools. Refund eligibility depends on applicable law, the purchase circumstances, and store procedures. No wording on this page removes mandatory consumer rights.
A refunded, reversed, or revoked transaction can result in loss of the associated paid access. Removing the App does not automatically request a refund. There is no subscription to cancel for this product.
6. Connection and offline use
Purchasing and restoring access require a connection to the relevant store when those functions are available. Puzzle images are bundled with the app, and puzzle play is available offline subject to free access or valid purchased access.
7. Parental gate and related terms
An adult should review and authorize a purchase. The App uses a parental gate before showing the purchase page. See the Parental Gate, Terms of Use, and Privacy Policy for the related safeguards and conditions.