Terms of Use
The terms that govern access to and use of MiaLoo Puzzles.
These Terms of Use govern your use of the MiaLoo Puzzles mobile application (the “App”) and its related public pages. A parent or legal guardian should review these Terms and supervise a child's use. Purchases are intended to be made or authorized by an adult.
1. Who provides MiaLoo Puzzles
MiaLoo Puzzles is provided by Marian-Silviu Anescu, Romania. Contact: assistance.mialoo@outlook.com.
2. License and permitted use
Subject to these Terms, applicable law, and app-store rules, you may download and use the App for personal, non-commercial family use. On Apple platforms, the standard Apple End User License Agreement applies unless a different valid license agreement is provided through the App Store. These app-specific Terms do not remove rights granted by mandatory store terms or consumer law.
3. Free access
The app includes one permanently free puzzle. There is no timed free-use allowance. Playing the free puzzle does not start a subscription, create recurring charges or automatically become a purchase.
4. One-time permanent access
MiaLoo Puzzles is an upcoming app in development. In-app purchasing is not currently available in the development pilot. The purchase and restoration information below explains the permanent-access model for store versions when offered.
The premium model is a single non-consumable in-app purchase for permanent access to the app’s premium puzzle collection. It is a one-time payment with no monthly or annual subscription and no automatic renewal. The content included in a purchase will be described before confirmation.
The actual price and currency are displayed before purchase confirmation and may vary by country, store, and applicable taxes. Permanent access does not promise every future product or collection, a transfer between Apple and Google accounts, or cross-platform access. Family-sharing availability, if offered, is governed by the relevant store's configuration and rules.
See Permanent Access & Billing for purchase, restoration, and refund information.
5. Access and restoration
Purchase and restoration require a connection to the relevant app store. To restore an eligible purchase, use the same store account and platform used for the purchase and the App's restore-purchases function. Uninstalling the App does not by itself refund a purchase. Access may be affected by a refunded, reversed, or revoked transaction, fraud, or other circumstances permitted by applicable law and store rules.
6. Refunds and consumer rights
Refund requests are handled under the applicable store procedures and consumer law. Apple purchase refunds are requested through Apple. Google Play users may request a refund through Google or contact us; where the store allows it, we may process an eligible refund using the developer's order-management tools. A refund is not guaranteed solely because it is requested. Nothing in these Terms excludes mandatory refund, withdrawal, or other consumer rights.
7. Parental gate
The App presents a parental gate before opening its permanent-access purchase page. The gate is intended to involve an adult and reduce accidental access to purchase screens. It does not replace parental supervision or any legally required consent to process personal information. See Parental Gate & Family Safeguards.
8. Puzzle progress and local storage
Puzzle progress, completion history, selected piece count, hint preferences, language settings and purchase-access state are stored on your device. Progress is kept separately for each puzzle and difficulty. Available difficulties are 6, 8, 12, 24, 36 and 64 pieces. Puzzle images are included with the app for offline use.
We do not provide our own cloud synchronization or recovery service for puzzle progress. Removing the app or its data may remove local progress and settings. Any operating-system backup or device transfer depends on the device and its settings. Restoring a purchase restores eligible access, not deleted puzzle progress.
9. Acceptable use and content rights
You must not misuse the App, interfere with its operation, attempt unauthorized access, or reverse engineer it except where applicable law permits. Rights in the supplied software, artwork, design, text, and other materials remain with their respective rights holders. These restrictions do not prevent normal in-app puzzle play and local saving of progress for permitted personal use. They do not grant a right to redistribute or commercially exploit the supplied artwork or the app.
10. Third-party services and stores
The app may interact with Apple or Google for store purchases where available. These services operate under their own terms. The current configuration disables AppsFlyer attribution and automatic remote usage, paywall and error uploads, as explained in the Privacy Policy.
11. Availability and limitations
We seek to keep the App functioning correctly but cannot promise uninterrupted or error-free operation. To the extent permitted by law, we are not liable for indirect or consequential loss arising from use of the App. These limitations do not exclude liability or remedies that cannot legally be excluded, including applicable consumer rights.
12. Changes to the App and Terms
We may update the App and these Terms, identifying the updated date on this page. Updates do not remove mandatory legal rights or permit arbitrary cancellation of valid permanent access. Where a change requires notice or consent, we will provide it as required by law.
13. Governing law
These Terms are governed by the laws applicable in Romania, without depriving consumers of mandatory protections available in their country of residence.